Panel: Edición Web
How to ask Martín for changes to your website
What is Martín and what can he do?
Martín is aMarte Websites' conversational agent and the way to ask us for changes to your website's content. You'll find him in your panel, in the «Edición Web» (Website editing) tab of each website. He asks you what's needed, one question at a time, shows you a summary to confirm and registers the request so our team applies it within 24 business hours at most. That way every request is recorded, complete and has a deadline.
Martín can:
- ✓Add a new block (header, features, testimonials, call to action, text, image, form or other) to an existing page.
- ✓Create a complete new page, with the sections you choose in the order you specify.
- ✓Edit an existing block: texts, images, colors, buttons, or showing or hiding an element. You can chain several changes to the same block.
- ✓Delete a block from a page.
- ✓Delete an entire page, along with the links that point to it.
- ✓Collect content in Spanish and English if your website is bilingual.
- ✓Show you a summary of everything before registering anything, and warn you before any deletion.
Martín cannot:
- ✗Move a block to another position on the page (up or down): that's a special request handled directly by the team.
- ✗Change a block's type (for example, turn a header into a form). Instead he'll suggest deleting the block and adding a new one of the type you want.
- ✗Change the website's global design (colors, fonts or layout of the whole site). Changing the color of one specific block is fine.
- ✗Publish, edit or delete blog articles: that's done in the «Edición Blog» (Blog editing) tab.
- ✗Answer general technical questions or look up previous requests.
Before you start: prepare this information
| Campo | Obligatorio | Detalles |
|---|---|---|
| Request type | Yes | Add block, create page, edit block, delete block or delete page |
If you're adding a block to an existing page, also have ready:
| Campo | Obligatorio | Detalles |
|---|---|---|
| Target page | Yes | URL or name (e.g. /contact, "home") |
| Block type | Yes | hero, features, testimonials, cta, text, image, form or other |
| Position | Yes | At the start, at the end, or after a specific section |
| Block content | Yes | According to the block catalog (see below) |
| Language(s) | Yes | Spanish only, or other languages too if your website is multilingual |
If you're creating a new page, also have ready:
| Campo | Obligatorio | Detalles |
|---|---|---|
| Title | Yes | The page's name (e.g. "Contact") |
| Slug / URL | Yes | Martín suggests it from the title; you confirm or change it |
| Sections | Yes | Which blocks to include and in what exact order |
| Content for each section | Yes | According to the block catalog (see below) |
| Language(s) | Yes | Spanish only, or other languages too if your website is multilingual |
If you're editing an existing block, also have ready:
| Campo | Obligatorio | Detalles |
|---|---|---|
| Page | Yes | URL or name of the page where the block is located |
| Block identifier | Yes | Describe it in your own words: visible text, position, or other clues |
| What you want to change | Yes | Text, image, color, button, or a show/hide setting |
| New value for each change | Yes | The new text, image URL, color or link |
| Current value for each change | No | If you know it, it helps the team; if not, Martín notes it as "unknown": he never makes it up |
If you're deleting a block or a page, also have ready:
| Campo | Obligatorio | Detalles |
|---|---|---|
| Page | Yes | URL or name of the page (to delete a block) |
| Block identifier | Yes, only if deleting a block | Description in your own words: if it has text, include part of the exact visible text |
| Page to delete | Yes, only if deleting a full page | URL or name; one ticket per page |
Available block catalog
| Tipo | Campos obligatorios | Campos opcionales |
|---|---|---|
| hero | Main headline | Subtitle, background image, button text and link |
| features | At least one item (title + description) | Section title, icon/image per item |
| testimonials | At least one testimonial (quote + author) | Section title, author's role, photo |
| cta | Title, button text, button link | Description |
| text | Text (body) | Heading |
| image | Image file (URL), alt text | Caption |
| form | Form title, fields, submit button text | Success message, notification email |
| other | Description of what you want, text to display | Image URL |
Consejo: Prepare any block's text in a plain text editor (Notepad, TextEdit, etc.) before opening the chat. Avoid pasting formatted content as it usually includes hidden formatting: in Word use Paste Special → Plain Text, in Google Docs Ctrl+Shift+V.
Important for deletions: be clear about which block or page you want to delete before starting the chat. Deleted blocks cannot be automatically recovered, and a deleted page stops being available as soon as the change is applied.
Step by step, with an example
Step 1
Sign in to your panel and open your website
Go to app.amartewebsites.com with your account and pick your website in the left-hand menu, under «Páginas web» (①). In the example, the website is kharty.com.
At the top you'll see your website's tabs. The one you need is «Edición Web» (②).
Step 2
Open the «Edición Web» tab
Clicking «Edición Web» (①) opens Martín's chat (②). Martín already knows which website the tab belongs to, so he doesn't ask for the domain: you can start right away.
If you're an agency, it works the same way: open your client's website and go to its «Edición Web» tab. The request is linked to that website.
Step 2 · On mobile
On mobile, swipe the tabs
On mobile the tabs sit in a row you can swipe sideways. Swipe to «Edición Web» (①) and Martín's chat opens below it, just like on a computer.
Step 3
Say hello and choose what you want to do
Type a greeting or just what you need. Martín offers you five options:
1. Add a new block to an existing page 2. Create a complete new page 3. Edit an existing block (texts, images, colors, buttons…) 4. Delete a block from an existing page 5. Delete an entire page
Answer in your own words, for example «I want to change a text». If it isn't clear, Martín asks again.
Step 4
Tell him the page and the section
Martín asks one thing at a time. In the Kharty example, to change a text he first asks which page it's on (the home page) and then which section it is.
You don't need any technical names: describe the section in your own words and include some of the text shown in it, for example «the first section, the one that says “Gamificación para tus eventos”». If the description matches several sections or pages, Martín asks for more details until there's no doubt.
Step 5
Tell him what to change and how it should look
Martín asks what you want to change in that section and digs deeper depending on your answer:
• Text: which text exactly (title, paragraph, button) and what the new one is. Paste the text as is, with its paragraphs: Martín copies it word for word. • Image: he asks for the public link to the new image (Google Drive, Dropbox or similar), never a file, and whether you also want to change its alternative text. • Color: the current color if you know it (if not, he notes it as «unknown» and the team checks it) and the new one, as a code, by name or described («the same blue as the logo»). • Button: whether the text, the link or both change. • Show or hide: which element and whether it should be visible.
In the example, Kharty changes the title «Gamificación para tus eventos» to «Gamificación para eventos corporativos». Martín then asks whether you want to change anything else in the same block, so you can chain several changes in one request.
To add, create or delete
The other requests follow the same pattern
Martín asks what's needed for each case, always one question at a time:
• Add a block: the page, the block type (if you're not sure, he describes the options), the position (at the start, at the end or after a section) and its content field by field. • Create a page: the title, the web address (Martín suggests one from the title), the sections in order and the content of each one. • Delete a block: the page and the section, described in your own words. • Delete a page: which one, by its address or name. One page per request.
If your website is bilingual, he'll also ask whether you have the content in English. Further down you'll find what to prepare for each case and the fields of each block type.
Step 6
Review the summary and confirm
Before registering anything, Martín shows you a summary of everything he's collected: the website, the page, the section and each change with its previous and new value.
Reply «yes» if everything is right. If something is wrong, reply «edit» (or «no»): Martín asks what you want to correct, keeps everything else and shows you the full summary again. He never registers the request without your confirmation.
⚠ If the request is a deletion, Martín warns you before the summary: a deleted block can't be recovered (it would have to be created again), and a deleted page stops being available as soon as the change is applied, although we update the links that pointed to it.
Step 7
Request registered: when it will be done
Once you confirm, Martín registers the request and tells you the deadline: 24 business hours at most. If you send it on a Friday from 17:00 or at the weekend, the deadline starts counting on the following Monday at 09:00.
Martín doesn't publish the change himself and won't tell you it's already live: our team applies it within that deadline. For another section or page, start a new request.
Frequently asked questions
Where do I find Martín?
In your aMarte panel (app.amartewebsites.com): pick your website and open the «Edición Web» tab. If you're an agency, it's in the same tab inside each client's website.
Can I keep asking for changes by email or WhatsApp?
The way to ask for content changes is through Martín. That way the request arrives complete, is recorded and is handled within the 24-business-hour deadline. If your case doesn't fit what Martín can do, he'll tell you to contact the team.
Exactly when is the change applied?
Within 24 business hours of confirming the request. If you confirm it on a Friday from 17:00 or at the weekend, the deadline starts on Monday at 09:00. There's no guaranteed exact time within that window.
I got something wrong, can I fix it?
Yes, before confirming. When Martín shows you the summary, reply «edit», tell him what to correct and he'll show you the full summary again with the change.
Can I ask for several changes at once?
Yes, if they're in the same section: Martín asks «¿Quieres cambiar algo más de este bloque?» and collects them all in the same request. For changes to another section or page, start a new request when you're done.
Can I send Martín an image?
Not as a file. Martín will ask for a public link to the image (Google Drive, Dropbox or similar) and our team downloads it when applying the change.
My website is bilingual, what should I do?
Martín will ask whether you also have the content in English. You can give him both versions or just the Spanish one; if one is missing, it's noted in the request.
What about the blog?
Blog articles are published, edited or deleted in the «Edición Blog» tab, with the blog Martín. If you ask the «Edición Web» one, he'll point you there.
What if I close the tab mid-conversation?
The conversation is lost and you'll have to start again. That's why it's best to have your content (texts, image links) ready before you start.