How to change your plan

Sign in to the aMarte Websites panel. In the left-hand menu, under "Páginas web" (Websites), click your website (①).

At the top you will see the website's tabs: click "Facturación" (Billing) (②), right after "Dominios" (Domains). The first section is "Tu plan" (Your plan) (③): it shows your plan, its status, the date of the next invoice and the expected total including VAT.

On mobile, the tab bar scrolls sideways: "Facturación" is the last tab.

In the "Tu plan" (Your plan) section, click the "Cambiar plan" (Change plan) button.

If your website has no active plan, the button is disabled.

The "Cambiar plan" window opens with the 5 plans and their monthly price excluding VAT ("/mes + IVA", per month plus VAT). Your current plan is tagged "Plan actual" (Current plan). The packs also show what you save each month ("Ahorras 10,00 €" and "Ahorras 30,00 €").

Click the card of the plan you want to move to (①). In the example, Kharty moves from PLUS to PRO.

When you choose a plan, the preview of the change appears below (①), calculated on the spot: • "Hoy se cobra" (Charged today): if you move to a more expensive plan, what is charged today, VAT included. It is the price difference between the two plans for the days left until your next billing date. • "Hoy no se cobra nada" (Nothing charged today): if you move to a cheaper plan. The unused part of your current plan is taken off your next invoice. • "Próxima factura" (Next invoice): the amount and date of your next invoice.

If everything looks right, click "Confirmar" (Confirm) (②). If you would rather not change, click "Volver" (Back).

Example with Kharty, whose plan renews on the 15th of each month. On 3 October there are 12 of the period's 30 days left: • If it upgrades from PLUS to PRO, €19.84 is charged today (the difference for those 12 days, VAT included) and the full PRO price is invoiced on 15 October: €78.65. • The other way round, someone on PRO who downgrades to PLUS on the same dates pays nothing today, and their 15 October invoice (€29.04 for PLUS) has €19.84 taken off for the unused part of PRO: €9.20 in total.

Either way the change is immediate and your billing date stays the same.

Some banks ask you to confirm card payments (3-D Secure). If yours does, clicking "Confirmar" opens a window from your bank over the same page so you can approve the charge, for example from its app. That screen belongs to your bank and differs from one bank to another, so it is not shown here.

Once you approve it, the change completes on its own. If you don't approve it or the bank declines the payment, the plan doesn't change, nothing is charged and you will see the message "No se ha podido cobrar el cambio de plan. Revisa tu método de pago e inténtalo de nuevo" (the plan change could not be charged; check your payment method and try again).

The window closes and "Tu plan" updates: it now shows the new plan and the expected total of your next invoice.

If the upgrade created a charge today, its invoice appears first in the "Facturas" (Invoices) section, dated today.

If you signed up for PLUS (or PRO) and GEO as two separate subscriptions, "Tu plan" shows "PLUS + GEO" with the note "Suscripciones separadas" (Separate subscriptions), and in "Cambiar plan" the matching pack is tagged "Plan actual". You can still choose it: that merges the two subscriptions into one and you pay the pack price. You can also choose any other plan; the subscriptions are merged just the same.

The preview then also shows the "Crédito por unificar suscripciones" (Credit for merging subscriptions) (①), which is the unused part of the subscription being cancelled and is taken off your next invoice, and the "Próxima factura con el crédito" (Next invoice with the credit). In the example, Kharty moves from PLUS (€24) and GEO (€85) separately to the PLUS+GEO pack (€99): nothing is charged today and its next invoice comes to €114.95.